Frequently Asked Questions
Everything you need to know about upgrading your bathroom experience.
How do I install my TUSHY bidet?
Installation is simple and typically takes less than 10 minutes. Our bidets are designed to fit most standard toilets and connect directly to your clean water supply with no plumber or electricity required.
What is your shipping policy?
We offer standard and expedited shipping across the United States. Orders are typically processed within 1-2 business days, and you will receive a tracking number as soon as your package leaves our warehouse.
Do you offer a warranty on your products?
Yes, every TUSHY bidet comes with a one-year limited warranty that covers any manufacturing defects. We stand behind the quality of our products and are happy to assist with any technical issues.
What is your return policy?
We offer a 60-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund, provided the item is in its original condition.
Will the bidet fit my specific toilet model?
Our bidets are designed to be universal and fit most standard two-piece toilets and many one-piece models. Please check our compatibility guide on the product page for specific measurements.
Is the water from the bidet clean?
Absolutely. The bidet connects to the same clean water line that supplies your sink and shower, ensuring a hygienic and refreshing wash every time.